eLearning Day - January 21, 2025

Skyward Family Access is your access to your child's record in our student information system.  This will allow you to see information such as attendance, grades, class schedules, and health information.

The SchoolStatus app gives you access to information about your child's school including events, calendars, staff contact information, news and more.  You also have access to emergency alerts.

After the app has been downloaded and launched for the first time a parent/guardian can add either their email address or phone number on file with the school; employees will use their phone number or school email address to access the app. You will be sent a login code to verify your identity. After putting in the code you will be able to see your contact information.  There is no password to remember, just use your phone number or email on file with Tri-Creek.

No. We make it easy to access SchoolStatus simply by matching the email address or phone number associated with your student on file at the school. We will then send you a code (either by email or text, based on how you are authenticating) to be entered to complete the authentication process.

Your information is held in Skyward, our student information system, and the app and portal can reference that information securely. Skyward updates SchoolStatus daily with new and updated contact information.  If you need to change contact information please contact your child's school. 

SchoolNow utilizes the Primary Phone number listed in Skyward to set up your initial preferences.  For many families this is listed as one parent’s cell phone number.  A common question we have received is if more than one parent can receive calls if they are not listed as the Primary Phone Number. You do have the ability to add multiple parent phone numbers into your SchoolNow account. 

If you enter your phone number and see another parent listed (your spouse, partner, etc.) and would like to add their phone number via the SchoolNow Communication Portal you can do so by selecting their name, verifying using the code sent to your device, and clicking Add Additional Phone.  If you are using the SchoolNow mobile app you can add an additional phone number via the gear icon at the top of the screen.

If you have questions about the Primary Phone Number listed please contact your child's school.

If you are a legal parent or guardian and need to update your phone or email contact information you can do so in Skyward Family Access. Updates are pushed from Skyward to SchoolStatus several times daily. Below are instructions on how to update your contact information.  It is recommended that you make these changes from a computer or tablet as Skyward Family Access is not optimized for phones.

To update contact information please log in to Skyward Family Access.

1) Click on Student Info on the left side of the screen (marked 1 in green in the screenshot below)
2) You should see a list of all students in your family. You will only need to make an update to one student and it will apply to all students in the family. To make changes click on the Request Changes for link next to the student's name (marked 2 in green below). A list will drop down - please select Family Information.
3) A Family Information screen similar to what you see in the screenshot below will pop up.  This may look different depending on the number of guardians in your family, etc. To update your phone number please edit the Primary Phone (marked 3 in the screenshot).  To update your email select the Home Email for Guardian Number 1 (also marked 3 in the screenshot). 
4) Click Save at the bottom of the screen. 

SchoolStatus updates several times daily and your updated info should be picked up by the next day.  If you do not see an updated number in SchoolStatus please contact your child's school.

If you notice any incorrect information listed (missing students, additional parent contacts that need to be removed, misspelled names, etc) please contact your child's school to verify what information we have in Skyward.

Please note that all changes may require confirmation from your child's school before acceptance and depending on the requested change you may be asked to provide more information.

You do not need to download the SchoolStatus app to receive email and text notifications from your school. However, downloading the app is necessary to get immediate push notifications and full access to your school's feed and information. Emergency weather notifications will still be posted to district social media, the website, and local radio and TV.

In your contact preferences you have the option to opt out of text, email, or mobile communication. Please note however, that urgent communications (such as a fire, lockdown or another school emergency) may be sent regardless of your settings.

By default you are only sent or shown the communications and information associated with the district and schools your student attends.   SchoolStatus will recognize your children and their appropriate schools. 

You can download the SchoolStatus mobile app via your device's app store.  

Click here for the iPhone app via the Apple App Store.

Click here for the Android app via the Google Play Store.

Please note that you are not required to have the SchoolStatus mobile app in order to receive urgent messages via text, email or phone.  The SchoolStatus mobile app supports instant push notifications that will show up on your phone or mobile device.